Due to the nature of the production process, there may be slight imperfections in design placement or seams not aligning perfectly. These minor variations are part of the handmade charm and do not affect the functionality or overall appearance of the product.

We always want our customers to be satisfied with our products which is why we pride ourselves in ensuring customers get 100% satisfaction.

Any items personalised will not be eligible for return or refunds unless clear damage, so please ensure the personalisation is correct at time of ordering.